How Do We Design Workplaces For Inclusivity And Diversity


What is an inclusive workplace? An inclusive workplace is one that values individual differences in the workforce, and makes them feel welcome and accepted.

Inclusivity and diversity are moral and legal responsibilities and employers are working hard to give diverse voices a platform. However, employee retention is an issue when the workplaces are not inclusive. Inclusivity is a clear intention translated into policy to recruit people who might otherwise be excluded or marginalised due to factors such as age, race, colour, sex, sexual orientation, physical disability or mental illness.

Inclusive Design is defined as the accessibility and usability of a product by a broad range of population irrespective of any differences without the need to specially adapt them. It is impossible to design something that is a perfect fit for the entire population, but inclusive design researches the target market and provides an appropriate response to address the diversity in this target population.

Inclusive Design is not an afterthought. Instead, it has to be accommodated and planned beforehand rather than as a retroactive measure. It is also essential that the design of the workplace does not segregate any employees based on their special requirements and needs or draw attention to them in any way. The design has to be efficient, subtle, and effective in creating a welcoming and inclusive environment without putting any undue focus on anyone, thereby creating a calmer and happier workplace, and consequently a more innovative and productive organisation.

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