With millions more employees engaging in remote work and online learning than ever before, leadership development training traditionally delivered in-person, like many other things, has transitioned to the virtual space.
At CCL, our facilitators have been pleasantly surprised by the many unexpected benefits of online learning we’ve seen emerging in the past few months. These benefits of online learning support our belief that impactful leadership development doesn’t have to be limited to the 4 walls of a classroom.
We’ve found that designing leadership training to promote the people-oriented use of technology enables learners to connect in new ways, beyond what was previously possible in face-to-face environments.
3 Keys to Amplifying the Benefits of Online Learning
To ensure that our live online programs deliver the impact our clients have come to expect, we’ve found that it’s important for each of them to incorporate these 3 elements:
1. Deliberate Design: For a virtual program to succeed, it needs to be rooted in experience. With 50 years of leadership research expertise, we’ve honed how to translate the anatomy of a learning experience into an online learning space. Everything – from the amount of text we share on-screen, to the length and timing of each module of the curriculum – is informed by our research on optimal learning and retention of information.
2. Authentic Connection: The best virtual training facilitators are intentional about creating space within the online learning environment to foster real connection between participants and facilitators. At CCL, human-centered design is important to us, and we use technology to our advantage to “reach through the screen” more deliberately. Our facilitators make a point to share personal stories to highlight key insights, encourage participants to connect through ice breakers that involve their home workspaces and personal preferences, and always make time before and after modules to answer questions and offer additional resources.
3. Vibrant Experiences: With virtual learning, there’s a risk of cognitive overload that comes with staring at a screen all day. That’s why all our live online programs incorporate movement, music, and unexpected surprises aimed at maximizing the impact through immersive and unforgettable experiences. In a sea of emails, video calls, and PowerPoints, our programs are memorable, enjoyable, and life changing.
Some organizations we surveyed were initially skeptical about moving their leadership development to an online format. They worried that some of the “magic” they’d come to expect would be lost in translation. But our formula for impactful live online training is continually proving its effectiveness as our ongoing research at CCL consistently shows that satisfaction with virtual leadership development is nearly the same as a face-to-face experience.
We’ve seen consistently equal results between our face-to-face and live online program offerings in all areas, including client satisfaction, learning effectiveness, and likelihood to recommend to a colleague.
The unexpected benefits of online learning have energized us to explore more creative ways to push the limits of what’s possible in a virtual classroom. Here are the top 8 benefits we’ve found so far of virtual or online leadership development opportunities that follow our formula.
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8 Unexpected Benefits of Online Learning for Leadership Development
1. Improved Efficiency: With many employees being asked to take on more than ever before, the design of online learning should reflect and respect the value of each learner’s time. Without the time and logistics of travelling, online learning offers participants the opportunity to maximize learning in the limited time they have to prioritize development.
Additionally, intentional preparation ensures seamless transitions between discussing broad concepts with larger groups to reflection and discussion within smaller groups. Logistical shifts that took several minutes to orchestrate in a classroom environment take just seconds to implement online.
2. Enhanced Psychological Safety: Psychologically safe environments foster a sense of belonging and inclusion and allow people to feel comfortable expressing their ideas and opinions. Since online learning environments offer chat capabilities, learners have the option to privately message the facilitator if a personal event arises or if they‘re uncomfortable participating in a certain discussion or activity. This allows the learner to be able to create boundaries without drawing attention to themselves.
Learners can also contribute to the conversation via chat, rather than having to speak in front of the larger group. This can be especially helpful when discussing sensitive topics such as Equity, Diversity & Inclusion.
Plus, in an online setting, conversations cannot unintentionally be overheard, so breakout discussion groups have a heightened atmosphere of confidentiality.
3. Roundtable Participation: In online learning environments, all participants have the same proximity to whomever is speaking, which can facilitate more participation. Since there isn’t the possibility of participants struggling to hear someone speak from the back of the room or being distracted by a side conversation at their table, they can more easily stay focused on the topic of discussion.
4. Deliberate Engagement: One of the benefits of online learning is that a virtual environment offers multiple ways to solicit learner participation. When engagement is integrated into the design of live online programs, learners are able to participate ways that complement their personal preferences. The option to quickly and seamlessly break into smaller groups, poll the class in real time, or encourage input via chat enables facilitators to more frequently incorporate opportunities for participation and discussion.
5. Practical Application: Learners in online classrooms are often practicing new behaviors in the same environment where they will be implementing them. With the practice field adjacent to the playing field, learners can easily envision how these new behaviors will manifest in their daily work and quickly embed reminders, bookmark resources, and create other prompts that will keep new learnings top-of-mind.
6. Combat Overload: During this time when many of us are working longer hours than ever before and being asked to pivot and learn new skills on a weekly basis, cognitive overload is a real struggle. Online learning that’s designed to challenge participants enough to spark growth without overwhelming provokes the positive response we feel when checking items off a to-do list, encourages learners to approach large tasks in small increments, and reinforces productivity.
7. Increased Cameo Appearances: Our research tells us that the learnings from our development solutions are more likely to stick if they are supported and reinforced by the participant’s boss. Without the need to travel, our facilitators have found it easier to ask and encourage senior leadership to join certain discussions or lead some activities, which signals buy-in from leaders, emphasizes the importance of the concepts being explored, and increases engagement.
8. Reduced Environmental Impact: Without the requirement of travel and the need to print classroom signage and other resources, the carbon-neutral and paperless reality of virtual classrooms is one of the other overlooked benefits of online learning. If learners prefer hard copies of learning materials, they can practice intentionality when it comes to printing the specific resources they’d like to review on paper.
Source : https://www.forbes.com/sites/benjaminkomlos/2020/10/19/how-googles-hybrid-work-model-could-work-for-your-business/#319d06d372d8